PAYMENTS & BILLING 

 

How can I pay for my order?

 

We accept all major credit cards, as well as PayPal.

 

How can I view my order status?

 

To view the status of your order you must be logged into an account when placing your order to be able to view the status of your order. All order updates, including confirmation and shipping emails, will be sent to the email address used to place to the order.

 

Will I be charged any Bank Fees?

 

When placing an order, the final total you see during checkout is in USD. Once your bank pulls the funds, they will account for the current exchange rate. Your bank may or may not charge additional fees for international transactions. Please reach out to your bank for more information on any additional charges/fees.

 

Why does it look like I got charged twice for my order?

 

If your credit card was declined when you first tried to place your order, you’ll see a pending transaction in your account. Please note that we do not capture funds for declined transactions, and this charge will automatically drop off your statement within a few business days.

 

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